Woolies’ Software Meltdown

“WHEN Woolworths stopped selling groceries on Monday it gave us a glimpse into how our modern lives hang by a delicate thread. A computer glitch took down every Woolworth’s checkout across the whole country, and that, promptly, was that.” Click here to read more about we can learn from the Woolies’ software meltdown. (links to: […]

Not again!

The Tyranny of the Unknown Caller

It’s the Unknown Caller again. Or my favorite, the Not In Service caller. The Australian Communications and Media Authority (ACMA) is a government body which tasks include regulating these very difficult to regulate unsolicited calls. First, it’s good to understand exactly why they are calling you – here are the most common reasons: Legitimately trying […]

Apollo Data Breach Alert

Apollo, a sales intelligence data aggregator and analytics service, alerted customers last week to a massive breach – more than 200 million contacts were exposed along with 9 BILLION data points. What does this mean to you? Well, even if you were not directly involved with Apollo, you very well may be on the list […]

It’s Time for Quarterly Business Planning!

Whether you are reporting on a fiscal or calendar year basis, the quarter that started October 1 is critical. If you are on a calendar year, it’s the quarter that closes out and determines how your financial year will end and how 2019 will begin; if you report on a fiscal year, it’s the time […]