If you are a small business, chances are that you do not have an IT department or staff. Hiring full time dedicated IT staff can be costly. So how do you monitor your network? Protect yourself from cyber-attacks and viruses? Ensure all of your software is up-to-date? Provide desktop support to your staff? Select new technology?
In too many cases the answer is not very well or not at all. Blutone Technologies is a Managed Service Provider (MSP) that understand the IT needs of our small business clients very well. Our motto is “Run your Business, not your IT Systems”. We get that your time is best spent running and growing your business, and outsourcing your IT needs is a smart play.
Here are 5 reasons why we believe small business should outsource the management of their IT:
1. Reduce Downtime
Being proactive and having an MSP monitor your IT systems, allows businesses to react quickly and efficiently when problems arise. The MSP will have a team of experts on standby to assist with any IT emergency such as power failures, security breaches, data loss or other disasters that could damage accounts and cause customers to question credibility. The MSP will be familiar with your IT network and work fast to prevent the kind of damaging impact a downtime event could have on your business.
In 2016, the Emerson study showed that unplanned outages lasted 130 minutes totalling $946,788. That is just a little over $7,200 per minute of downtime. With an MSP, downtime situations are handled immediately, and systems are restored rapidly, saving your time and reputation.
2. Save Money
Many IT budgets consist of hardware costs, software and network costs, cloud solutions costs, labour and maintenance, to name a few. These resources are all vital to keep your network up and running to the best of its ability. Most of the time, smaller companies are outsourcing each of these items individually, which can start to add up. With an MSP, the team of experts will create a roadmap of service costs and needs for your business. This roadmap allows you to know all costs associated with your network and plan accordingly each month, which in turn can provide cost savings.
3. Team of Experts
When you outsource to an MSP, you suddenly have a team of experts at your fingertips. These experts have a working knowledge of your business available to help troubleshoot and remediate issues that arise within your business. They are on call to answer any questions, help your company stay up to date with the latest technology trends and create solutions that ensure uptime and profitability for your business. They also can assist in specialised projects and consult with you on any other network-related tasks. For small businesses, this is another key to business success.
4. Employee Productivity
As a small business, your employees are the heart and soul of your organisation. In most small companies, your most significant monthly cost is employees, so why not make sure that they have the resources they need while at work? Depending on your business, it is likely that most of your employees are using technology to do their job. If their computer is infected with a virus or suddenly crashes, they can’t work. Taking a proactive approach to having an MSP on call allows this problem to be handled fast. This also helps keep your employees happy and productive, with peace of mind knowing their issue will be taken care of swiftly and they can get back to work in no time.
5. Up To Date Technology
As technology evolves, so should your business. MSPs allow your business to adapt to the latest technologies as they become available. Your team of experts keep you up to date on the latest cloud solutions, handle network security, and more. You can expect them to be in the know of the most recent and best software applications and modern programs.
As cybercrimes continue to grow and evolve, your team of experts can provide the latest information on how to best protect yourself and your network from threats. Your experts can work with you and your employees directly on how to spot and avoid cybercrime.
Why Choose Blutone as your Managed Service Provider?
At Blutone, our customers are our family. It truly gives us happiness when our customers thank us for the help we provide. We want your business to grow and succeed, and we recognise that businesses today need technology to make this happen, that is why we have created this service.
For as little as $40 per month, Blutone Technologies will be your IT Concierge and give you peace of mind knowing that we’ll take care of any IT issues that arise.
Call us on 1300 660 139 or click here to learn about how we can help you and try us out for FREE for 30 days.